Privacy Policy

1. Introduction

Welcome to AL-Hamza Global. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

2. Information We Collect

We may collect the following information from you:
  • Name, email address, phone number, and business address
  • Company details and trade license information
  • Payment and banking details (processed securely)
  • Order history and communication records
  • Website usage data (IP address, browser type, cookies)

3. How We Use Your Information

We use your information to:
  • Process and fulfill your export/import orders
  • Communicate regarding quotes, shipments, and deliveries
  • Coordinate with logistics partners and customs authorities
  • Comply with legal, tax, and trade regulations
  • Send promotional updates (only with your consent)
  • Improve our website and customer experience

4. How We Share Your Information

We do not sell your personal data. We may share it with:
  • Shipping and logistics companies for freight coordination
  • Customs brokers and government authorities as required by law
  • Payment processors and banking institutions
  • Verified business partners in our trade network
Your data may be transferred internationally as part of our export-import operations.

5. Data Security

We implement industry-standard security measures including encryption, access controls, firewalls, and regular security audits to protect your information.

6. Your Rights

You have the right to:
  • Access and review your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
To exercise these rights, email us at sekhskmoinuddin@gmail.com.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email or website announcement.

9. Contact Us

AL-Hamza Global
Email: sekhskmoinuddin@gmail.com
Phone: +91 9046916900/ +91 9474545786
Address: Budbud Bazar Mankar Road. Budbud. Budbud, Purba Bardhaman, West Bengal- 713403